Return Policy

At Venus Love Dolls, we’re committed to providing our customers premium, high-end sex dolls and a superior shopping experience. We understand that this is an investment in your sexual health and wellbeing, and we ensure your satisfaction with a money-back guarantee and fast, discreet shipping.

But we want to extend that satisfaction even further. Venus Love Dolls offers 30-day returns with a full refund on new, unopened items — no hassle required. We even provide free return shipping in the case of a defect or quality concern. Please do keep in mind that refunds take 2-5 business days to reflect, depending on the bank.

Have an issue with your doll or purchase? Reach out to our customer service team today and we’ll be happy to assist you.

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